Phonexia

Founded in 2006, Phonexia is an innovative software company that solves everyday challenges through voice biometrics and speech recognition. Having a close relationship with a renowned speech research group at the Brno University of Technology, Phonexia is transforming the latest scientific breakthroughs into the everyday reality of highly accurate, AI-powered speech processing and voice biometrics products. Phonexia’s portfolio offers solutions for the commercial sector, such as instant voice biometric authentication of clients in contact centers and near real-time identification of fraudsters by voice, as well as solutions for the governmental sector used in over 60 countries worldwide.

Phonexia Voice Verify is a market-leading voice verification solution for contact centers in banks and insurance, telco, and utilities companies, as well as for conversational AI interfaces, such as voicebots. Powered by state-of-the-art artificial intelligence, Phonexia Voice Verify can verify a client’s voice after only three seconds of free speech with over 96% accuracy out of the box (tested on a real bank’s contact center data). This market-unique ability enables businesses to reduce contact center costs significantly, compared to lengthy client authentication over the phone, while improving customer experience and account security at the same time.

3-Second Verification​

• Phonexia’s voice biometrics can verify clients in just 3 seconds of free speech with over 96% accuracy out of the box. The accuracy improves further after calibration or longer speech.

Quick to Evaluate​

• With Phonexia’s customer-centric approach, you can receive an online demo today, and finish a PoC in a matter of weeks.

Support that Cares​

• Phonexia’s in-house support engineers actively exchange expertise with development teams, enabling them to offer faster and better help.