Call Centre Security Supplier Directory
Our directory provides an easy way to identify, compare, contrast and get in touch with different solution providers. Suppliers provide their own content but we only invite reputable suppliers to contribute.
The directory is divided into four sections. Click the appropriate section or browse the whole list below:
- Voice Biometric Authentication and Fraud Detection
- Network Authentication and Fraud Detection
- Behavioural Analytics
- Authentication and Fraud Detection Platform
If you are interested in having your organisation listed then please complete this form.
Voice Biometric Authentication and Fraud Detection
Aculab
Aculab is a telephony API platform specialist. Based on more than 40 years of innovation, we offer advanced voice biometric technology for speaker verification and authentication; CPaaS for voice and messaging services; telecoms signalling and media processing stacks; and telco-grade gateways.
Auraya Systems
Auraya is a world leader in voice biometric technology with the mission of empowering people and organizations to interact and engage with convenience and security in all channels and languages.
Daon
Advanced biometric solutions providing identity assurance across a broad range of industry applications. Specialization in voice biometrics to prevent fraud in the contact center.
ID R&D
ID R&D is an award-winning provider of AI-based voice and face biometrics and liveness detection. With one of the strongest R&D teams in the industry, ID R&D consistently delivers innovative, best-in-class biometric capabilities that raise the bar in terms of usability and performance.
LumenVox
LumenVox delivers exceptional, intelligent voice technology–from Automatic Speech Recognition to Voice Biometrics–to enhance the Total Experience. We give the building blocks, so you can create the ideal solution for customers, end users and employees.
Nuance
Nuance Gatekeeper improves experiences, lower operational costs, mitigate fraud losses, and protect the brand through secure, seamless biometric authentication and intelligent fraud prevention.
Phonexia
Phonexia Voice Verify is a highly accurate voice verification solution for contact centers and conversational AI. Powered by cutting-edge artificial intelligence, it can verify clients based on their voice after only 3 seconds of free speech.
Pindrop Security
Pindrop® solutions are leading the way by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions help detect fraudsters and authenticate callers, reduce fraud and operational costs, improve customer experience and protect brand reputation.
Prove
Prove is the modern way for businesses to enable their customers to prove their identities with just a phone. Our global proprietary phone identity network streamlines customer acquisition and frictionless servicing.
Spitch
High-precision text-independent and hybrid voice biometrics products from Spitch use live spontaneous speech to identify and authenticate callers in a few seconds and ensure voice identification, continuous identity verification and speaker change detection throughout the conversation.
ValidSoft
ValidSoft offers the world’s fastest, most accurate and precise voice biometrics authentication and identification platform, proven to be up to 10x more accurate than competitors. It is the only security company in the world with 4 European Data Protection and Privacy Seals (EuroPriSe™), including for √IP® Voice. ValidSoft deploys across market verticals.
Verint
Verint Adaptive Fraud includes behavioral analytics and network intelligence capabilities to identify fraudulent calls and at-risk accounts. Verint Identity Authentication & Fraud Detection leverages voice biometrics to authenticate callers faster, more easily, securely, and accurately.
Voice Biometrics Group
VBG is a premier provider of Software-as-a-Service voice biometrics solutions. The VBG Platform supports all voice biometrics functions is highly accurate, scalable and reliable. And, VBG offers numerous deployment options and pricing plans to meet almost any conceivable need.
VoiceIt Technologies
VoiceIt provides a face and voice biometrics platform combined with secured data storage and transfer that empowers you to rapidly build and deploy security solutions. Whatever your integration needs, we remove traditional obstacles to entry by providing a secure platform at a reasonable cost.
Network Authentication and Fraud Detection
Pindrop Security
Pindrop® solutions are leading the way by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions help detect fraudsters and authenticate callers, reduce fraud and operational costs, improve customer experience and protect brand reputation.
Prove
Prove is the modern way for businesses to enable their customers to prove their identities with just a phone. Our global proprietary phone identity network streamlines customer acquisition and frictionless servicing.
Smartnumbers
We make voice communications safer. As a software company with a telecommunications pedigree, we create market-leading voice resilience, security and compliance solutions. It’s why more than a thousand organisations trust us.
Behavioural Analytics
Authentication and Fraud Detection Platform
Nuance
Nuance Gatekeeper improves experiences, lower operational costs, mitigate fraud losses, and protect the brand through secure, seamless biometric authentication and intelligent fraud prevention.
Pindrop Security
Pindrop® solutions are leading the way by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions help detect fraudsters and authenticate callers, reduce fraud and operational costs, improve customer experience and protect brand reputation.
Prove
Prove is the modern way for businesses to enable their customers to prove their identities with just a phone. Our global proprietary phone identity network streamlines customer acquisition and frictionless servicing.
Verint
Verint Adaptive Fraud includes behavioral analytics and network intelligence capabilities to identify fraudulent calls and at-risk accounts. Verint Identity Authentication & Fraud Detection leverages voice biometrics to authenticate callers faster, more easily, securely, and accurately.