---
title: "False Reject"
url: "https://symnexconsulting.com/glossary/false-reject"
date: "2025-04-17"
author: "Matt Smallman"
category: "Glossary"
acronym: "FR"
description: "A False Reject is the case when during authentication, a user who is the genuine user is incorrectly rejected."
---


# What is a False Reject in the context of Call Centre Security?

**In short:** A False Reject is the case when during authentication, a user who is the genuine user is incorrectly rejected.