What is Consent in the context of Voice Biometrics?

In many jurisdictions, consent is required from an individual before their Biometric data can be processed. The degree of formality of this consent will be driven by the implementing organisations’ interpretation of the relevant legislation.

In some cases, consent can be inferred from existing contractual terms but as a minimum or the absence of any objection (aka opt-out). Still, in many cases, some more explicit form of positive consent (aka opt-in) is required before enrolment and registration can be completed. Legal guidance should always be sought before processing Biometric data.

Consent is usually obtained in response to an offer of enrolment from an agent or automated system during the Registration process.

Learn More

You can learn more about the legal issues surrounding the consent process from this Modern Security Community video: Voice Biometrics and Privacy Regulations with Douwe Korff

You can learn more about optimising the Voice Biometrics registration process in this video: How to maximise Voice Biometrics adoption – Best practices from 25 million enrolments

Relevant external links:

• Information Commissioners Office (UK) – Special Category Data
• Information Commissioners Office (UK) – Consent