Scorecard

Discover the risks posed by synthetic speech and deep fakes to call centres, and learn about the hierarchy of threats to consider when reviewing security measures.

October’s summary of news, insight and analysis in customer security. Including the latest deepfake detection studies, using mobile phones for call centre security and other community news.

Introduction In the 16 years since the iPhone was launched, the smartphone has moved from a handy communications device to the centre of our digital and physical lives. For better or worse, your mobile phone is now the key to