Articles, news and insight on accelerating the design, delivery and implementation of modern security methods, including Voice Biometrics, Network Authentication and Fraud Prevention, Behavioural Analytics and app-based authentication technologies.
Industry experts discussed how to increase Voice Biometrics adoption and manage the threat from deepfake and synthetic voices.
An introduction to Voice Biometrics, how it works and how it can be used in the call centre to improve efficiency, usability and security.
An exclusive first look and discussion of the results of Opus’ survey of 250 identification, authentication and fraud prevention executive-level decision makers.
An educational session on the use of signalling data from the telephone network to enable Authentication and Fraud Prevention. Including a question and answer session with Chris Wade from Smartnumbers.
Matt Smallman introduces the Voice Biometrics value chain and shows how it can be used to understand registration (enrolment) performance. Using experience from more than 25 million registrations, Matt covered his top ten tips for maximising Voice Biometrics adoption.
Learn from one of the world’s leading experts about the key privacy regulations that impact Voice Biometrics implementation in consumer-facing use cases. Covering the key regulations from North America and Europe (BIPA, GDPR, CCPA, UK DPA etc.)
Learn how and why Lloyds Banking Group combined Voice Biometrics with Network Authentication to achieve even greater levels of customer self-service and satisfaction. Andrea Ayres runs the team responsible for all automated voice services across the Lloyds Bank, Bank of
A significant number of Speaker Recognition services using Voice Biometrics are not reaching their full potential because human factors have been inadequately considered during design and implementation.
